Refund and Returns Policy
Thank you for choosing to shop with us! We want you to be completely satisfied with your purchase, but we understand that sometimes a return or refund is necessary. Please read our refund and return policy below to ensure that you understand the terms and conditions.
Returns:
- All returns must be authorized by our customer service team.
- Returns must be made within 30 days of purchase.
- All returns are subject to a 20% restocking fee.
- No returns on electrical or special order parts.
Refunds:
- Refunds will be issued in the same method of payment used for the original purchase.
- Original shipping and handling charges are non-refundable.
- The customer is responsible for any return shipping costs, unless the return is due to an error on our part.
Online orders:
- Additional shipping and handling charges may apply to online orders.
- Please contact our customer service team for details about any additional charges.
Damaged or Defective Products:
- If you receive a damaged or defective product, please contact our customer service team within 72 hours of receiving your order.
- Please include a description of the damage or defect and any photos that may be helpful in our assessment.
- We will arrange for a replacement or refund if necessary.
Please note that all returns must be in their original condition, including all original packaging and materials. Any products that have been used, modified, or damaged may not be eligible for return or refund. We reserve the right to refuse any returns that do not meet these criteria.
If you have any questions or concerns about our refund and return policy, please do not hesitate to contact our customer service team. Thank you for shopping with us!
